You had been hearing a lot of great things about the Swiffer Wet Jet from a neighbor. Since you already use the Swiffer Dusters and the Swiffer Sweeper clean, you decided to add the Swiffer Wet Jet to your collection based on your neighbor’s recommendation. Therefore, you invested in the product, and you loved using it for the past few weeks. However, now, it doesn’t seem to be working correctly. What should you do?
If your Swiffer Wet Jet is not working, there could be several things wrong. First, start by removing the solution bottle and reinserting it. Upon reinserting it, make sure that you hear the bottle snap into place. If this doesn’t work, you will have to proceed with more in-depth troubleshooting.
Typically doing this will get the Swiffer back up and running. However, if this doesn’t work, continue reading, and you will discover other ways to get your Swiffer back working.
Start Troubleshooting By Ruling Out the Obvious
Nowadays, there are so many gadgets on the market, and they are very complicated to use. Therefore, it’s easy to assume that all gadgets are hard to use. And if it’s hard to use, it must be hard to fix, right? This may be the case with many products, but the Swiffer Wet Jet is easy to assemble. It comes with several components: the cleaning swivel head, the solution, the battery pack, and the extension poles. All these snap together quickly for a seamless cleaning experience. If your Swiffer Wet Jet isn’t working, it’s a good idea to make sure to rule out the obvious problems. They are as follows.
Bottle Not Completely Inserted
As mentioned before, your Swiffer Wet Jet may not be working because the solution bottle is not inserted correctly. If you have recently replaced the cleaning solution, make sure that you inserted the new bottle properly. For the product to work, you must ensure that the bottle is completely inserted into the product. You should hear a click when you insert the bottle properly into the machine. The product should be working correctly once you ensure that the bottle is securely in place.
Batteries Not Working
If you have made sure that the bottle is firmly in place and you press the button and the solution is not squirting out like it should, check the batteries. This is simple, but many people forget that occasionally, the batteries in this product need to be replaced to ensure it is working properly. When replacing the batteries, also make sure that they are loaded correctly. Once you have replaced the batteries, your Swiffer Wet Jet should be back up and running.
Proceed With The Not So Obvious
After you have checked all the apparent issues and discovered that your Wet Jet is still not working, it is time to step up your troubleshooting skills. These solutions are not as intuitive but can be effective at restoring the motor for your product.
Batteries Still Not Working After Replacement
If you’ve replaced the batteries and the unit is still not working, there could still be an issue with the battery compartment causing it to fail. Remove the battery compartment and look at it. Does it seem to have some crust on the battery connectors? The previous batteries may have leaked, and now the product can’t detect the new batteries. You can take some acetone nail polish remover and wipe away the battery acid on the components. Once they are clean and fully dry, proceed with putting the new batteries back into the unit to see if it works.
Motor is Corroded
If all the previous troubleshooting methods did not work, you’re going to have to put your DIY hat on and deconstruct the product to see what’s happening inside it. Don’t worry. Taking it apart is easy. A simple Philips head screwdriver is all you will need to open it. Once you open the compartment that houses the motor, this may be where the problem lies.
Occasionally, these motors get corroded from the water and chemicals used by the jet. This may be what is causing the product not to work correctly. Once you have the component opened, you can use a bottle of WD-40 to spray the motor of the wet jet. WD-40 is made up of a variety of petroleum-based oils that protects metal parts from corrosion. It also can help stuck metal parts to start working again.
Once you spray on the WD-40 and let it sit for a moment, the product should start working again. Since it prevents corrosion, you shouldn’t have to worry about the solution causing problems with the unit in the future.
When All Else Fails, Do This
If you have ensured the solution is appropriately mounted, changed the batteries, and fixed the corroded motor and the unit still isn’t working, there is only one thing left that you can do. This is to contact the company for a refund. Swiffer believes in its product so much, particularly its Swiffer Wet Jet, that it offers a money-back guarantee. However, this only applies to its starter kit and can only be fulfilled if the product fails within 30 days of purchase.